PE PREMS Dashboard
Enter survey counts, compute top-box, compare to targets, and test improvement scenarios.
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All Services
Primary Care
Specialty
Emergency
Inpatient
Setup
Inputs
Compare & Scores
Scenario Lab
Results
Methods
Instructions
Enter **top-box counts** and **total responses** for each PREMS item on the
Inputs
tab.
Set your
Targets
(default assumptions) or keep them as-is.
Open
Compare & Scores
to view traffic-light KPIs vs targets.
In
Scenario Lab
, add improvement points or volume and see impacts.
Use
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/
Import
,
CSV
, or
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for your packets.
Data stays in your browser (localStorage). No external libraries.
Target Snapshot (default)
Access within 7 days (target)
75%
Phone access top-box (target)
78%
Overall rating top-box (target)
82%
Recommend (NPS proxy) (target)
70%
Survey Items — Counts
Access within 7 days — top-box
count
Access within 7 days — total
count
Ease by phone — top-box
count
Ease by phone — total
count
Scheduling ease — top-box
count
Scheduling ease — total
count
Wait time satisfaction — top-box
count
Wait time satisfaction — total
count
Overall rating — top-box
count
Overall rating — total
count
Recommend (promoters) — count
count
Recommend — total
count
Targets (editable)
Access within 7 days — target %
%
Ease by phone — target %
%
Scheduling ease — target %
%
Wait time satisfaction — target %
%
Overall rating — target %
%
Recommend (promoters/total) — target %
%
PREMS Comparison Table
Item
Your %
Target %
Gap (pp)
Scenario Levers
Improve Access (pp)
pp
Improve Phone Ease (pp)
pp
Improve Scheduling (pp)
pp
Improve Wait Satisfaction (pp)
pp
Improve Overall (pp)
pp
Increase Promoters (pp)
pp
Extra responses per month
count
Run Scenario
Reset
Scenario Results
Top Strengths
Top Risks
Governance Summary
Methods
Top-box %
= (Top-box count ÷ Total responses) × 100.
Recommend %
= (Promoters ÷ Total) × 100 (proxy for NPS share).
Gap
= Your % − Target % (in percentage points).
Scenario
adds the chosen point increase to each selected item and optionally adds volume to totals (holding mix constant).
Tip: Keep your Targets aligned with board expectations or external benchmarks. Update them anytime in Inputs.