Designed by Kelly Emrick, DHSc, PhD, MBA

Unionization Risk & Engagement Roadmap

This tool helps healthcare leaders assess unit-level susceptibility to union organizing or escalation and identify constructive, ethical engagement priorities. It is informational only and not legal advice. Consult labor counsel for specific situations.

1. Unit Information & Operational Metrics

2. Perceptions & Conditions by Driver

For each statement, rate how true it is for this unit in the past 3–6 months. 1 = Strongly disagree / not present; 5 = Strongly agree / very often.

Workload & Staffing

Staff frequently describe workload as unsafe or unmanageable.
We regularly operate below what frontline staff view as safe staffing levels.
We rely heavily on overtime or agency coverage to meet minimum staffing.
Staff cannot reliably take breaks or meal periods due to workload.

Compensation & Benefits Pressure

Staff often compare their pay unfavorably to local employers or systems.
Employees raise concerns about wage compression or inequities between tenured and newer staff.
Complaints about rising health insurance costs or benefit cuts have increased.

Voice & Respect

Staff say they do not feel heard when they raise concerns or suggestions.
Decisions affecting daily work are often made without meaningful frontline input.
Employees describe interactions with leaders as dismissive or overly directive.
Staff feel they lack a real voice in scheduling, workflow changes, or quality initiatives.

Safety & Well-Being

Verbal or physical aggression from patients, families, or visitors is a common concern.
Staff doubt the adequacy or availability of PPE or safety equipment.
Safety or violence incidents do not receive timely follow-up or feedback.
Staff frequently report burnout, emotional exhaustion, or moral distress.

Professional Autonomy & Quality of Care

Clinicians say administrative decisions are compromising patient care quality.
Staff feel productivity or throughput targets conflict with safe practice.
Clinicians report limited ability to use their professional judgment without pushback.

Change Management Strain

There have been multiple significant changes without strong frontline involvement.
Staff express change fatigue or say changes are done to them, not with them.
New processes or technologies roll out without pilots or structured feedback.

Fairness & Equity

Staff question the fairness of promotion or development opportunities.
Discipline and corrective actions are perceived as inconsistent.
Complaints about favoritism in assignments or time off are recurring.
Underrepresented groups report that bias or discrimination concerns are not addressed adequately.

Managerial Responsiveness

Leaders are slow to respond to concerns about scheduling, equipment, or safety.
Issues raised in huddles or meetings rarely receive visible follow-up.
Staff often bypass their manager because they expect little action or support.

Organizing-Specific Signals

Multiple staff have asked about rights related to unionization or solicitation.
We see coordinated raising of similar complaints across departments or shifts.
There is visible union-related outreach (contacts, flyers, or social media activity).

This dashboard is an informational decision-support tool. It does not replace legal advice. Always involve labor counsel before responding to active organizing or bargaining situations.