Designed by Kelly Emrick, DHSc, PhD, MBA
Strategic RCM Dashboard
HFMA “MAP Keys” 2026 Industry Benchmarks
BENCHMARK STATUS
Live Validation
Data Entry
Strategic Insight
Data is within normal operating ranges.
Net Days in A/R
Target Met
Formula:
$ \text{Net A/R} \div \text{Daily Revenue} $
$ \text{Net A/R} \div \text{Daily Revenue} $
43.3
Goal: < 45 Days
Clean Claim Rate
Target Met
Formula:
$ (\text{Clean} \div \text{Total}) \times 100 $
$ (\text{Clean} \div \text{Total}) \times 100 $
96.0%
Goal: > 95%
Initial Denial Rate
Target Met
Formula:
$ (\text{Denied} \div \text{Total}) \times 100 $
$ (\text{Denied} \div \text{Total}) \times 100 $
4.5%
Goal: < 5%
Net Collection Rate
Target Met
Formula:
$ \text{Payments} \div (\text{Charges} – \text{Adjust}) $
$ \text{Payments} \div (\text{Charges} – \text{Adjust}) $
98.0%
Goal: > 95%
Visual Performance Gap Analysis
Detailed Metric Glossary
MAP Keys 2025| Metric | Industry Benchmark | Math Calculation |
|---|---|---|
| Net Days in A/R | < 45 Days (Hospital) | ${Net A/R} \ {Avg. Daily Net Revenue} $ |
| Clean Claim Rate | > 95% | $ ({Clean Claims} \ {Total Claims}) \times 100 $ |
| Initial Denial Rate | < 5% | $ ({Denials} \ {Total Claims}) \times 100 $ |
| Net Collection Rate | > 95% | $ {Payments} \ (\text{Charges} \ {Adjustments}) $ |
| Cost to Collect | 3.0% – 4.0% | $ {Total RCM Expense} \ {Total Cash Collected} $ |